Terms and Conditions for Dropani
Welcome to Dropani! These Terms and Conditions govern your access to and use of the Dropani website, mobile app, and any related services (collectively referred to as "the Platform"). By accessing or using the Platform, you agree to be bound by these terms. If you do not agree with these terms, please do not use the Platform.
By using the services provided by Dropani, you confirm that you accept and agree to abide by these Terms and Conditions. If you are using the Platform on behalf of an organization, you confirm that you have the authority to agree to these terms on behalf of that organization.
To use the Platform, you must be at least 18 years old or the legal age in your jurisdiction to form a binding contract. By registering for an account, you confirm that you meet these eligibility requirements.
To use certain features of the Platform, such as ordering, tracking deliveries, or becoming a vendor, you must create an account. You agree to provide accurate, complete, and current information when registering and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Dropani offers a multi-vendor delivery service, enabling customers to place orders from various vendors, including groceries, pharmacy, e-commerce, fast food, and parcels. We facilitate the transaction between buyers and vendors but do not assume responsibility for the actual delivery or quality of the goods sold by vendors. Vendors are responsible for the content, prices, and service offered.
Vendors listed on Dropani are responsible for:
Dropani does not take responsibility for any actions or omissions by vendors and does not guarantee the quality or legality of any products sold.
As a customer, you agree to:
By using Dropani, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data. We take your privacy seriously and implement security measures to safeguard your information.
All content on the Platform, including text, graphics, logos, images, and software, is owned by Dropani or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Platform without prior written consent from Dropani.
To the fullest extent permitted by law, Dropani and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of the Platform. This includes, but is not limited to, any damages related to order errors, delivery issues, or the actions of third-party vendors.
You agree to indemnify, defend, and hold harmless Dropani, its affiliates, officers, employees, agents, and partners from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.
Any disputes or claims related to these Terms or your use of the Platform will be resolved through binding arbitration, rather than in court, except for claims that can be filed in small claims court. The arbitration will be conducted in [location], and the language of arbitration will be [language].
Dropani reserves the right to amend or update these Terms at any time. Any changes will be effective immediately upon posting on the Platform. We encourage you to review these Terms periodically to stay informed about any updates.
We may suspend or terminate your access to the Platform at our discretion, without prior notice, for any reason, including for violation of these Terms. Upon termination, your right to use the Platform will immediately cease.
Dropani is not liable for any failure to perform its obligations under these Terms if such failure is caused by events beyond its reasonable control, such as natural disasters, strikes, or technical failures.
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes or claims arising from these Terms will be subject to the jurisdiction of the courts in Gauteng, South Africa.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@dropani.com
Phone: +27872650177
Address: Fondwe, Limpopo, South Africa